Luca sees: “We received your call. Write here what you need and we will get back to you as soon as possible.”
← Return to the two systems
297 / 01 Missed call
You cannot answer.The customer is not left waiting.
If you miss a call, an SMS immediately confirms receipt and asks the customer to explain what they need.
See what happens in a few seconds.
The call remains missed, but the customer immediately receives a message and can explain what they need.
Simplified demonstration · no audio
Example A normal situation
You are with a customer when Luca calls for a quote. You cannot answer.
You receive the number, the message and the initial details. Then you call back personally.
Three steps How it works
What actually happens.
Missed call
The system detects that you did not answer.
Immediate SMS
The text you approved is sent.
You take over
You continue the conversation when you are free.
Who does what.
It sends the first SMS, collects the reply and records the activity in the report.
You call back, advise, prepare the quote and manage the customer.
It does not call on your behalf, book appointments or guarantee that the customer will reply.
Plan Where it is included